From inside the app
Best path if you're signed in, your message arrives with your account attached so we can help without asking a bunch of questions first.
- Open tellmint.
- Tap your avatar in the top-right of the feed to open the profile sheet.
- Tap Settings.
- Scroll to Contact Us and tap it.
- Type your question in the box that slides up.
- Tap Send.
That's it. You'll see a quick "Thanks, we'll be in touch" confirmation.
From the website
Best path if you can't sign in, haven't installed the app yet, or want to reach us from a computer.
- Go to tellmint.com/support.
- Scroll to the contact card at the top.
- Type your email and your message.
- Tap Send message.
We reply within two business days.
When to use "Report issue" or "Send Feedback"
Most screens also have a three-dot menu in the top-right corner. Tap Report issue there when you need to show us something visual, a screen that looks wrong, a button that's in the wrong place, a layout that's broken on your phone.
There's also a Send Feedback option in Settings (right below Contact Us). It opens the same screenshot feedback flow and works well for general app feedback.
For anything non-visual, Contact Us is simpler.
How screenshot feedback works
When you tap Report issue or Send Feedback, tellmint takes a screenshot of the screen you are on and opens a feedback panel.
- Pick a quick rating from 1 to 5.
- Choose whether it is a Bug, Idea, or General note.
- Drag the panel upward if you do not see the text box or Send feedback button yet.
- Add a short note if you can. Even one sentence is enough.
- Tap Send feedback.
You do not need to write a perfect report. The screenshot, screen name, app version, and device details help us understand what you saw.
Good to know
- You can write in any language. We read every message and use translation if we need to.
- Include useful detail if you can. "The record button doesn't respond on my Pixel 6a, Android 15" is much faster to help with than "doesn't work".
- For billing issues, mention whether you're on Pro or Max and when the issue started. Your Google Play order ID is helpful if you have it.
- For data or account deletion requests, you can also use Settings → Your Data → Export My Data and Delete Account directly, you don't need to ask us first. See Export your data and Delete your account.
- Screenshots stay private. If you use Report issue or Send Feedback with a screenshot, the image goes only to us and is deleted along with your account if you later decide to leave.
Plan & limits
No plan gating. Everyone can contact us, including guests.
Related
- Troubleshooting, try a quick answer first
- Export your data
- Delete your account
- Privacy and consent